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Home For Work Printers POS TM-U220 Series

TM-U220 Receipt/Kitchen Printer

Monday to Friday 9:00 to 18:00 HKT

TM-U220 Receipt/Kitchen Printer

Epson's mPOS-friendly TM-U220 impact receipt and kitchen/bar printers are compact, reliable and optimized for high-speed throughput. They are designed to work right out of the box with mobile POS applications and can print directly from iOS, Android and Windows devices. In addition, they offer all the features important to the retail and food service including two-color printing for exceptions, right-side-up printing and crisp, clean logo printing.

  • Model: C31C514452
Three impact printer models
mPOS-friendly printer compatible with iOS, Android and Windows mobile devices
DHCP enabled model available for easy IP/network configuration
Supports 802.11a/b/g/n with 2.4GHz/5GHz compatibility
Fast print speeds of up to 6.0 lps
Two-color printing for highlighting offers or order exceptions
Right-side-up printing for kitchen orders
Accommodates paper widths of 58, 70 or 76mm
ENERGY STAR® qualified*


Inked Ribbon: ERC-38 (black or black/red)Ribbon Life:
  • Black: 3,000,000 characters
  • B/R: 1,500,000 characters (black);750,000 characters (red)
  • Power:

    Power Source: 24 VDC ± 7%

    Print Fonts:

    Character Size: 1.2 x 3.1 / 1.6 x 3.1 (W x H mm)Column Capacity: 42/42 or 33/35 columnsCharacter Set: 95 Alphanumeric
    37 International
    128 x 123 Graphic Traditional ChineseFonts: 7 x 9 / 9 x 9Characters per Inch: 17.8/16 or 14.5/13.3 cpi

    Media Handling:

    Thickness: 0.06 to 0.085Media Dimensions:
  • 57.5 ± 0.5 (W) x 83mm diameter
  • 69.5 ± 0.5 (W) x 83mm diameter
  • 76 ± 0.5 (W) x 83mm diameterCopy Capacity: One original and one copy
  • Connectivity:

    Standard Connectivity: Serial RS-232C
    parallel IEEE-1284
    Ethernet 10/100Base-T/TX
    802.11b/g/n (2.4GHz) and 802.11a/n (5GHz)Printing from a Mobile Device: Wi-Fi (802.11): iOS
    Android™ and Windows®

    Print Other:

    Printing Technology: 9-pin
    serial impact dot matrixPrint Resolution: 203 x 203 dpiPrint Speed: 4.7 lps (at 40 columns
    16 cpi)
    6.0 lps (at 30 columns
    16 cpi)


  • Type A: 2.7 kg (5.9 lbs)
  • Type B: 2.5 kg (5.5 lbs)
  • Type D: 2.3 kg (5.0 lbs)Operating Systems:
  • Microsoft® Windows 8 (32bit/64bit)
  • Windows 7 SP1 (32bit/64bit)
  • Windows Vista SP2 (32bit/64bit) English version
  • Windows XP Professional SP3 (32bit) English version
  • Windows Embedded 7 (32bit/64bit)
  • Windows Embedded POSReady 7
  • Windows Embedded POSReady 2009Server Systems: Windows Server 2012 (64bit)
    Windows Server 2008 R2
    Windows Server 2008 SP2 (32bit/64bit)Safety Approvals:
  • EMI standards: VCCI class A
    FCC class A
    CE marking
    AS/NZS 3548 class B
  • Safety standards: UL
    TÜV (EN60950)
  • Environmental standards: WEEE
    RoHS compliant
    ENERGY STAR qualifiedCase Color: Epson Dark Gray
    Epson Cool WhiteDimensions:
  • Type A: 6.29 x 11.26 x 6.20" (160 x 286 x 157.5mm)
  • Type B: 6.29 x 9.76 x 5.45" (160 x 248 x 138.5mm)
  • Type D: 6.29 x 9.76 x 5.45" (160 x 248 x 138.5mm)(W x D x H)
  • POS General (POS Details):

    Reliability, POS General:
  • MTBF: 180,000 hours
  • MCBF: 18,000,000 linesData Buffer: 40 bytes or 4KBSensors: 2 driversOptions: Near-end sensor
    power supply cover
    wall-hanging bracket WH-10
    Exclusive Adaptor C (included)
  • Notes:

    * Several configurations of the TM-U220 meet the requirements for ENERGY STAR qualification. Other configurations do not meet the ENERGY STAR requirements due to some missing component such as a power supply or interface. In addition, there may be other specialized configurations sold to a particular partner that may not qualify and were not tested due to cost.